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1.1 The law determines how organisations can use the personal information they collect. This is underpinned by the Common Law Duty of Confidentiality together with legislation we must comply with including:
• Data Protection Act 1998
• Human Rights Act 1998
• Health and Social Care Act 2012

1.2 Springs Cosmetic Clinic holds and uses the personal and confidential information of its clients for a number of purposes. This notice sets out in general terms a summary of the type of information we hold about you, what we use it for and also who we may share your information with.

2.1 Springs Cosmetic Clinic may hold personal confidential information about you. This information may include (but is not limited to):
• Your name, address telephone number and date of birth
• Appointment details
• Correspondence, notes and reports
• Investigations and test results

2.2 Springs Cosmetic Clinic uses this information for the following reasons:
• to help inform the decisions that we need to make about treatment
• to ensure that your treatment is safe and effective, including any advice that may be provided as part of your care
• to help us to work effectively with other organisations who may also be involved in your treatment

3.1 Springs Cosmetic Clinic may share information held about you with other organisations to support:

For client care (identifiable information):

• to promote continuity of care by sharing your information with other professionals involved in your treatment
• to promote safe care by sharing your information with other health care professionals who might be involved in your treatment

For planning and assurance (information in anonymised format which does not include information from the patient written notes):

• to manage and plan services for the future
• to review the quality of care provided by the practice to ensure it remains effective
• to help our staff review the services that are provided to ensure it is of the highest standard and to enable the continual improvement of care
• to comply with a legal obligation

3.2 Organisations with which information is routinely shared for the reasons set out above include but are not limited to:

For client care:
• Local hospitals (for haematology and pathology results)

4.1 All clients have the right to opt out of allowing their personal information to be shared with other healthcare organisations. If you wish to do this, please speak to Rachael Pengelly, Practice Manager.
4.2 For more detailed information about your rights and our responsibilities in respect of data protection, we have a number of information leaflets that are available in our waiting areas and reception, as well as further resources on our website. Easy read format as well as information in other languages is available upon request.

5.1 Springs Cosmetic Clinic have a range of security measures in place to ensure that your information is held, and where appropriate, shared in a secure way. Your client record will only be accessed by those members of practice staff who are authorised to do so.
5.2 If you have any concerns about the way we handle your information, please speak to Rachael Pengelly, Practice Manager.


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