Terms & Conditions
Pricing
The clinic reserves the right to change prices at any time without notice.
Prices quoted on the website are an accurate guide and will be confirmed in consultation, after the doctor has made a full assessment; as individual requirements do vary.
Any price quoted in your consultation will always take precedence over prices that may be quoted on this website or elsewhere.
Please see the Skin Revitalisation pages for our latest treatment prices.
Payment Terms/Credit Policy
Payment must be made either in advance or at the time of the procedure.
We accept cash and the following credit cards: Visa, Mastercard, Debit Cards, Maestro (formerly Switch) and Solo. We no longer accept cheques and do not accept Amex (American Express).
Any client credits need to be used within 6 months of the date on which they were issued.
Cancellation Policy
We do understand if clients are unwell or have other commitments, but please give us as much notice as possible if you wish to rearrange an appointment. We reserve the right to charge for non-attendance or where cancellation is shorter than our policy.
Our cancellation policy for appointments with a doctor is 48 hours’ notice. Failure to do so will result in a fee of £50.
Medical Indemnity
All the clinic doctors are covered independently with their own indemnity policies.
You must answer any questions put to you by the doctor or other staff truthfully, completely and accurately and provide any information which may affect your initial consultation, treatment or recovery.
Refusal of Treatments
There are several reasons that our doctors may consider that a treatment is not a suitable option for an individual and Springs Cosmetic Clinic has strict patient selection criteria to ensure patients are medically fit to undergo a particular treatment. It is therefore possible that we advise, in your best medical interests, that a treatment is not appropriate. We will also not proceed with a treatment if we feel that your expectations exceed the results achievable from such a procedure.
Under 18s Policy
Please note that we do not provide treatments for any teenagers or children under 18 years of age and we will decline treatment even if a parent books an appointment under their name for a child. We recommend you see your GP for any treatment requests for under 18s.
Personal Details
You agree that we Springs Cosmetic Clinic can use your personal details for the purposes of providing you with cosmetic services as well as providing pre and post treatment advice for you.
This information may be provided to other clinical organisations and individuals (for example your registered GP) for the same purposes but only in connection with ongoing medical care.
We may also use your contact details to provide you with occasional information about other services we provide or may provide in the future. If you do not wish to receive this information, please tell us. If you do not tell us, we will assume you are happy to receive this information.
Privacy Statement
This privacy notice explains why we collect information about our patients and how we use that information.
Springs Cosmetic Clinic manages patient information in accordance with existing laws and with guidance from organisations that govern the provision of healthcare in England such as the Department of Health and the General Medical Council.
We are committed to protecting your privacy and will only use information collected lawfully in accordance with:
Data Protection Act 2018
GDPR 2018
Health and Social Care Act 2012
Human Rights Act 1998
Common Law Duty of Confidentiality
NHS Codes of Confidentiality and Information Security
As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and GDPR 2018. In practice, this means ensuring that your personal confidential data (PCD) is handled clearly and transparently, and in a reasonably expected way.
The Health and Social Care Act 2012 changed the way that personal confidential data is processed, therefore it is important that our patients are aware of and understand these changes, and that you have an opportunity to object and know how to do so.
Please click on the following link for the practice privacy notice:
